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The white screen phenomenon in Pokemon GO is a common issue that can be encountered by players on various devices. This issue manifests as a blank white screen that appears upon launching the game or during gameplay, preventing players from accessing the game’s features and content.
White Screen Encounter: White Screen Pokemon Go
In Pokemon GO, a white screen encounter refers to a situation where the game screen turns white during an encounter with a Pokemon. This issue can be frustrating for players, as it prevents them from catching or interacting with the Pokemon.
There are several potential causes for a white screen encounter, including network connectivity issues, device compatibility problems, in-game settings, and app updates.
Error Codes and White Screen
Certain error codes are associated with the white screen issue in Pokemon GO. These error codes can provide valuable information about the underlying cause of the problem.
- Error code 12: Indicates a problem with the game server.
- Error code 29: Indicates a problem with the device’s GPS signal.
- Error code 31: Indicates a problem with the device’s network connectivity.
White Screen and Device Compatibility
Pokemon GO is not compatible with all devices. The game requires certain hardware and software specifications to run properly. If a device does not meet these requirements, it may experience a white screen issue.
| Device | Operating System |
|---|---|
| iPhone 5S and later | iOS 11 and later |
| Samsung Galaxy S6 and later | Android 7.0 and later |
Network Connectivity and White Screen
A stable network connection is essential for playing Pokemon GO. If the device’s network connectivity is poor, it may experience a white screen issue.
- Ensure that the device is connected to a strong Wi-Fi or cellular network.
- Try restarting the device and the game to refresh the network connection.
- Contact the network provider if the issue persists.
In-Game Settings and White Screen
Certain in-game settings can contribute to the white screen issue. Disabling or adjusting these settings may resolve the problem.
- Disable AR mode: AR mode can be demanding on the device’s hardware. Disabling it may improve performance and reduce the risk of a white screen.
- Reduce graphics quality: Lowering the graphics quality can free up resources on the device and potentially resolve the white screen issue.
- Disable background refresh: Disabling background refresh for Pokemon GO can prevent the game from running in the background and consuming resources that may contribute to the white screen.
App Updates and White Screen
Keeping the Pokemon GO app up to date is crucial for resolving bugs and performance issues. An outdated app may experience a white screen issue.
- iOS: Update the Pokemon GO app through the App Store.
- Android: Update the Pokemon GO app through the Google Play Store.
White Screen and Account Issues, White screen pokemon go
In rare cases, a white screen issue may be related to account-related problems. Checking for account issues and resolving them if necessary may resolve the white screen.
- Check for account bans: A banned account may experience a white screen issue. Contact Niantic Support to check for any account issues.
- Reset account password: Resetting the account password may resolve any login-related issues that may be contributing to the white screen.
Query Resolution
What are the common causes of the white screen issue in Pokemon GO?
The white screen issue can be caused by various factors, such as device compatibility issues, unstable network connections, outdated app versions, and account-related problems.
How can I troubleshoot the white screen issue on my device?
To troubleshoot the white screen issue, you can try restarting the game, checking your internet connection, updating the Pokemon GO app, and ensuring that your device meets the minimum system requirements.
What should I do if the troubleshooting steps do not resolve the white screen issue?
If the basic troubleshooting steps do not resolve the issue, you can try contacting the Pokemon GO support team for further assistance. They may be able to provide additional troubleshooting tips or investigate the issue further.